You know where you stand with our support...
Our managed support and monitoring service will be custom configured to meet your specific needs, and charged for according to those needs and the number of servers, users and applications you have. That means you will always be assured consistent network performance and fully covered for all eventualities, at a fixed monthly cost so that you can budget accordingly. That includes 24-hour helpdesk support, rapid online response and all necessary on-site support visits.
...and you can relax, thanks to our Synergy network monitoring system
Our Network Monitoring System gives you peace of mind by enabling our experts to keep a close eye on the performance of your network. If any alerts occur, our technicians can remotely resolve problems before they develop. The monitoring support covers all critical systems including:
- Firewall updates plus security and threat management
- Network operating system patch management
- Server security management
- Server-based antivirus updates and management
- Backup monitoring
- Anti-spam solution monitoring
- Availability monitoring
- Performance and predictive failure monitoring
- Intrusion detection (IDS)
- Notification correlation
- Vulnerability remediation
- Application and asset compliance
- Warranty management
Working together
Our IT technicians are highly qualified and receive ongoing training to ensure that you always get the best and most up-to-date support possible.
Improve your pitch
Why not get us in to conduct a free review showing where your IT is off-tune? Just fill in the details and we’ll contact you.
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